Returns & Exchanges

At KNWN, every item is made specifically for you once your order is placed. Because of this, we do not accept returns or exchanges for incorrect sizing, change of mind, or buyer's remorse.

We gladly offer a replacement or refund if:

• Your item arrives damaged or defective.

• You receive the wrong item.

• Your order is misprinted or has a manufacturing defect.

To request a replacement or refund, please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

Once your request is reviewed, we'll work quickly to make it right.

Sizing

Please review our size guides carefully before placing your order. If you're unsure, we recommend sizing up for an oversized fit.

Contact

For any questions regarding your order, email us at:

sophiaknwn@gmail.com

Thank you for supporting KNWN